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"Intercultural sensitivity is not natural. It is not part of our primate past, nor has it characterized most of human history. Cross-cultural contact usually has been accompanied by bloodshed, oppression, or genocide.... Education and training in intercultural communication is an approach to changing our "natural" behavior. With the concepts and skills developed in this field, we ask learners to transcend traditional ethnocentrism and to explore new relationships across cultural boundaries. This attempt at change must be approached with the greatest possible care." (Cushner & Brislin, p.1) |
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